Privacy Policy

Who are we

We are "Lakeland Vehicle Solutions" and can be contacted on the below contactdetails:

• Email: admin@lakelandvehiclesolutions.co.uk
• Telephone: 08000 199405
• Address: Lakeland Vehicle Solutions, Lakeland Suite, Clawthorpe Business Centre,Burton in Kendal, Carnforth, Cumbria, LA6 1NU.

Why do we collect and use your personal information

We collect and use your personal information in order for us to discuss andfacilitate a vehicle lease.

What happens if I do not provide my personal information

We need your personal information in order to process the vehicle leasetransaction. If we do not collect your personal information we will not be ableto facilitate a vehicle lease.

Who will we share your personal information with

We will share your personal information with the vehicle owners on our panel.

Transferring your personal information outside Europe

We will not transfer your personal information outside Europe.

How long will we store your personal information

In the event that you do not wish to use our services we will not retain your personalinformation.Where you decide to proceed with our services we will retain your personal informationfor the duration of the lease agreement. This is to ensure that we have adequate recordsto refer to in the event that you have any queries or issues during the duration of thelease.

What are your rights in relation to your personal informationt.

Right to access
You have the right to request copies of the personal information we hold about you atany time.

Right to rectification
You have the right to request that we correct any inaccurate personal information wehold about you.

Right to erasure
You have the right to request that we delete your personal information from ourrecords.
Please note that we will not be able to delete your personal information whilst we arestill providing our services to you. We will be able to delete your personal informationonce you cancel the service or once the service is completed.

Right to restrict processing
You have the right to request that we restrict how we use your personal information.

Right to object
You have the right to object to the collection and use of your personal information atany time.

Right to data portability
You have the right to obtain a copy of your personal information in a legible andcompatible format such as Excel or Word.

How can I exercise my rights in relation to my personal information

You can exercise all of your rights by contacting us on any of the above contact details.

How do I lodge a complaint about the use of my personal information

You can lodge a complaint with us directly by contacting us on one of the above contactdetails.

You also have the right to lodge a complaint directly with the InformationCommissioner’s Office (ICO). The ICO are the regulator who makes sure that we use yourpersonal information in a lawful way.

You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.